FansCustom Reviews

On the website fanscustom.com, customers can make their own baseball team jerseys for only $24. The site also offers exclusive discounts that customers can unlock by spinning a wheel. If they win, they receive a coupon code that is valid for 60 minutes. However, it's a single-use coupon. The website also offers free U.S. shipping with no minimums. It's important to note that the card might be charged more than the price of the product. This could be due to additional fees or charges not included in the initial product price.

Fanscustom.com offers a wide range of products. The most popular categories include New Baseball with 1045 products, New Football with 15 products, New Shorts with 368 products, and 1.30Baseball with 90 products. The website also offers discounts and free U.S. shipping with no minimums. Customers can sign up to become insiders and get 10% off their first order.

The quality of products and services has received mixed reviews. Some customers praised the excellent quality of the jackets and the fast, efficient service. They were satisfied with the embroidery and the overall quality of the items. However, some customers reported issues with customer service, such as slow response times and difficulties in changing orders. There were also complaints about incorrect colors on jerseys and miscommunication. Despite these issues, some customers still highly recommend the company.

Please note that this information is based on available online reviews and may not fully represent the experiences of all customers.

The website fanscustom.com accepts PayPal and Klarna as payment methods. When an order is placed with PayPal, the user will be redirected to the PayPal payment page, where the payment can be confirmed by logging in with a PayPal username and password. It's also possible to check out even without a PayPal account. To do so, click on "Pay with Debit/Credit Card" and the user will be redirected to a secure page where credit card information can be entered or the payment can be completed safely via PayPal. Please note that the order will be shipped to the PayPal address, so ensure the correct delivery address has been selected or entered. Coupons can be applied to the order at checkout. After entering the coupon code, click “apply” and the discount will automatically adjust the order total. If "apply" is not clicked before continuing checkout, the order total will not reflect the coupon discount. The currency for payment is determined by the country the payment is made from and the payment method of choice. The default currency can be changed by clicking on the upper right corner of the FansCustom website and selecting the desired currency for payment.

FansCustom has a Return & Refund Policy. In the rare case that they make a mistake, they want you to have a worry-free experience. Notify them within 15 days of receiving your order and they’ll take care of you. If your order contains items that are printed or embroidered materially different than your final design or on incorrect products, they will reproduce those incorrect pieces for you or issue full or partially refund according to your request. Your refund will be issued within 1-2 days after they receive your item(s). If you choose DHL Shipping for your order, they will fully refund your postage when you return or exchange.

For cancellations, since your personalized items are one-of-a-kind and made just for you, a $20 customization fee per item is included in your purchase. If you would like to cancel your order, please send them an email with your order number and the reason of the cancellation, and they will retrieve it back if the order has not been put into production. But please note that once your order has been submitted they will immediately begin production on the personalized items. If you would like to cancel your purchase which has been put into production, your order is subject to a $20 restocking fee per item. All refunds will be credited for the original amount paid, subtract shipping fees, discounts on personalized items, except in the case of an incorrect shipment. Once your return has been processed, you will receive a confirmation email; please note that it may take an additional 7-10 business days from the date you receive this email for the funds to be available in your account and it may take an additional billing cycle to see the funds on your billing statement. All sales are final after 30 days from receival.

As for the Shipping Policy, they offer Free U.S. Shipping Orders Over $49. Typically, it takes about 10 business days to prepare your order, and shipping time is 7-9 business days. If your order choose Expedited shipping, the delivery time is 3-5 business days.